Privacy Policy
Last updated: April 2026
Introduction
Impostory is an independent platform for creating images, allowing users to create their image to image. We understand that your privacy is important and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our websites and uses our platform, and only collect and use information in ways that are consistent with your rights and obligations under applicable laws.
This Policy describes how Sylion AI SL. (“Sylion”, “our”, “we”, “us”) collects, uses and disclosures personal information about you when you use our websites (https://www.impostory.com) (“Site”), and our application, data and documentation offered on the Site (collectively, “Services”). For purposes of this Privacy Policy, Sylion is the data controller of your information, and “you” and “your” means you, the person using the Services.
Please read this Privacy Policy carefully and ensure that you understand it. By using any of our Services, you agree to this Privacy Policy and our collection, use and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, you must stop using our Services immediately.
Scope – What Does This Policy Cover?
We collect certain information about you from our app, as described in this section.
Information You Provide Us
Some features of the Services may require you to directly provide us with information. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Depending upon your use of our Services, we may collect some or all of the following information about you:
- Account and contact information. When you create an account, we collect your email address. Depending on the credits you purchase, we may collect transaction history.
- User Input. When you use our Services, we collect images that you provide to generate images and avatars, alongside metadata associated with the Input. Some of the features of the Services require us to process parts of faces within a photo, and this may include face imagery. The information we use for this process is used to create images with face swapping. It is not used to identify you.
- Communications information.We collect your email address and other information you provide in communications with us, including through the “Contact Sales” page or when interacting with us through our customer service email.
Information Collected Automatically
We automatically collect certain information about your interaction with the Services (“Usage Data”). This information includes:
- Device information, such as device type, operating system and display size.
- Location information, such as approximate location based.
- Other information regarding your interaction with the Services, such as your operating system, date and time stamps and clickstream data (including referring site, the types of content that you view or engage with, the features that you use and other actions you take on the Services).
Information From Third Parties
We may obtain information about you from login integrations. Information we receive when you choose to access the Services through a login integration or a Single Sign On service.
How Do We Share Your Data?
We use your personal information to provide you with the best possible products and services. This includes:
- Providing and managing your Account, and access to and use of our Services.
- Personalizing and tailoring your experience with our Services, including surfacing recommendations, enabling you to create Output and generating such output for you.
- Providing customer support, responding to communications from you, sending you emails that you have subscribed to or announcements relating to your account.
- Conducting research and development, improving and developing our products and technology analyzing your use of our Services and gathering feedback to enable us to understand and improve our Services and your user experience, and monitoring and analyzing trends.
- Enhancing the safety and security of our Services, such as conducting troubleshooting, data analysis, testing, evaluation and system reporting.
- Complying with applicable legal obligations, enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights and the rights of our users or others.
- Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you, or upon manual request to privacy@impostory.com.
How Do We Use Your Information?
We only disclose your personal information as described in this Privacy Policy. Unless otherwise described, we will never sell your personal information to anyone for monetary consideration. You are in control of your personal information at all times.
In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including:
- Vendors and Service Providers. We may contract with third parties who help us provide the Services, including cloud storage, image generation, system administration, security, customer relationship management, delivery of goods, search engine facilities, data analytics, advertising, and marketing.
- With direction or consent. We may also disclose information to third parties, including other users of the Services, when you request, direct or consent to us doing so.
- Legal reasons. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings or where we are cooperating or complying with the requirements of legislation, a court order, a governmental authority or law enforcement.
We may also compile statistics about the use of our App, including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymized and will not include any personally identifying information. We may occasionally share such data with third parties, such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
Other Tracking Technologies
As described above, the Site and Services may use certain Tracking Technologies to collect Usage Data, including first-party Tracking Technologies (those placed directly by us and are used only by us) and third-party Tracking Technologies (those placed by websites, services and/or parties other than us). These Tracking Technologies include those provided by Google Crashlytics and Amplitude.
We use Tracking Technologies because it is in our legitimate interests to facilitate, improve and tailor your experience with the Services, run analytics, debug and to provide and improve our products and services.
Facial Image Processing and Privacy
- Sensitivity of Facial Images.We acknowledge the sensitivity of facial images as personal information and are committed to the responsible handling of such information. All photographs provided by users, along with associated facial data, are exclusively stored on the user's device.
- Storage on Company Servers. Our Company explicitly asserts that it does not retain or store any user-provided photographs, including associated facial data, on its servers or any external repositories.
- Limited Purpose Usage.These photographs are exclusively utilized for the generation of images as per the user's request and are not employed for any purpose other than fulfilling the user's specific requests.
- Restriction to Specified Use. The facial image is solely restricted to the face-swapping process and image generation requested by the user through the application. No alternative use of this information is undertaken.
- Absence of Facial Recognition for Identification. Our company does not engage in any form of facial recognition to identify individuals or link their identities to users.
By using our mobile application, users explicitly consent to the terms outlined in this privacy policy regarding the processing and storage of facial images. Our commitment is to uphold the highest standards of privacy and data protection throughout our services.
How Long Do We Store Your Information?
We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products.
If you submit a request to delete your information, we strive to take steps to delete that information within 24 hours of your request, unless we are required or permitted to retain such information under applicable law.
How Do We Secure Your Information?
Data security is of great importance to us, and to protect your personal information, we have put in place suitable physical, electronic, and managerial procedures designed to safeguard and secure personal information collected through our Site.
Notwithstanding any security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure, and we cannot guarantee that the collection, transmission and storage of data will always be secure.
In addition, if you choose to register an account with us, you are responsible for keeping your account credentials safe. We recommend that you do not share your access details with anyone. If you believe your account has been compromised, please contact us immediately.
Summary of Your Rights
When you submit information via our App, you may be given options to restrict our use of your information. Depending on where you live, you may have certain rights in relation to your personal information:
- Access. You may have the right to request access to the information we hold about you, how we use it, and who we share it with.
- Delete. You may have the right to request that we delete information we hold about you.
- Correct. You may have the right to request that we correct inaccurate information we maintain about you.
- Portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party.
- Restriction of processing to storage only. You may have the right to ask us to stop, suspend or restrict our processing of personal information.
- Objection. You may have the right to object to our processing of personal information. You can also object to marketing at any time by using the unsubscribe/opt-out function displayed in our communications to you.
- Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time. If you confirm that you wish to withdraw your consent, we will delete your information from our systems.
To submit a request to exercise any of the foregoing rights, please contact us using the details set out in the “Contacting Us” section below.
Children's Privacy
Our Services are not intended for minors under the age of 18, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian of a child under 13 years old who has provided us with personal information, please contact us at privacy@impostory.com. If we become aware that we have unknowingly collected personal information from a child under age 13, we take steps to remove that information from our servers.
Social Features
Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as YouTube, TikTok, Instagram and email integrations (“Social Features”). Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service.
Third-party Websites and Materials
We are not responsible for the privacy or security of, information found on, or any practices employed by any third-party applications, websites, or services linked to or from our Service. Although we may provide links to third-party websites or platforms, our Privacy Policy does not apply to those third-party sites or materials, and your browsing and interaction on any third-party site are subject to that third party's own terms and policies.
Changes to our Privacy Policy
We may change this Privacy Policy from time to time, in which case we will update the “Effective” date at the top of this Privacy Policy and post the updated Privacy Policy on our Site. If we make material changes to the way in which we use personal information collected about you, we will use commercially reasonable efforts to notify you and take additional steps as required by applicable law.
Contacting Us
If you have any questions about our Services or this Privacy Policy, please contact us by email at privacy@impostory.com.
Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you. If you think we have infringed applicable data privacy or protection laws, you can complain to your local data protection supervisory authority. Of course, we hope you will contact us first so we can resolve any issues.